Frequenly Asked Questions (FAQ)

Apni Sawari is a ride-hailing service in Pakistan that offers safe and convenient transportation options, including cars and bikes, through its app.

You can request a ride by downloading the Apni Sawari app, setting your pickup location, tap on confirm pickup. Confirm your drop-off, select a vehicle, and by tapping ‘Book Ride.’ You will receive instant confirmation with trip details.

You can easily schedule your ride through the Apni Sawari app.
The app offers a convenient “Scheduled” option for booking.
Book now and relax, hassle-free!

Apni Sawari prioritizes customer experience, ensuring reliability, safety, comfort, and ease. Their mission is to safely transport customers home with a comfortable ride. Your safety and comfort are Apni Sawari’s top priority.

Apni Sawari provides app-based transportation services, allowing users to book rides quickly and easily through its platform.

Download Apni Sawari from the Play Store or App Store.
Sign up with your name and phone number, then verify with the provided code.
You’re all set! Book a ride and travel anywhere with Apni Sawari.

Apni Sawari operates in Sargodha, Lahore, Oman, and Gujrawala, with Sargodha being its most successful location.
Coming soon to Islamabad!
With Apni Sawari, travel across cities at affordable fares.
Enjoy convenient and low-cost rides in more cities soon!

No internet? No problem! Call our contact number (listed on our app/website) to book an Apni Sawari ride.
We’ll arrange your ride, and when the driver arrives, they’ll share their internet to help you complete the booking.
Continue your journey seamlessly, even without internet.

“Ride one way, pay one way” – Apni Sawari’s promise.
Affordable, convenient travel, every time.
Apni Sawari puts customers first.

Fares vary based on distance traveled.
Your ride cost is calculated by the kilometer.
Pay only for the distance you cover with Apni Sawari.

This feature is currently unavailable.
However, Apni Sawari plans to offer this option soon.
Coming soon: more convenient features for our valued customers.

Cancel your ride within 5 minutes.
Select a cancellation reason from the options provided.
Tap “Submit” to confirm your cancellation.

Cancel rides after 5 minutes and share your reason.
Help us improve by providing feedback.
Your input enables us to enhance our services.

 Cancel after 5 minutes, Rs. 100 fee applies to your next ride.
No fee if cancelled within 5 minutes of booking.
Timely cancellations save you Rs. 100.

We Value Our Customers!
Weekly Offer: 20% cashback on Tuesdays and Wednesdays.
Car and AC Car rides eligible.
Save big, ride happy!

Apni Sawari: Beyond Rides.
Get food, groceries, medicine, and other essentials delivered.
Lowest delivery charges, every time.

Apni Sawari Rewards Partners.
Exclusive discounted vouchers for our brand partners.
Save more, ride more.

Apni Sawari: Your All-in-One App.
Order rides, food, groceries, medicine, and more.
Convenience at your fingertips.

Apni Sawari: Your Trusted Ride Partner.
Comfortable, hassle-free, and secure travel.
Experience the best, every time.

Apni Sawari: Drive, Earn, thrive.
Flexible driving, timely payments.
Exclusive rewards, track your success.

Safety first with Apni Sawari.
Every ride is fully insured.
Security for all, guaranteed.

Apni-Sawari: Safe and Easy Rides.
Multiple options, insured trips.
Protecting passengers and drivers.

Ride Issue? Speak Up!
Use our app to report driver violations.
Your feedback, our improvement.

Experience Sargodha’s Best Ride-Hailing.
Apni Sawari: Safe, Reliable, and Affordable.
Your Trusted Ride Partner.

Apni Sawari: Fair pricing guaranteed.
Your ride, your price: Pay for the distance you travel.
No extra costs, just “Travel as much, Pay as much”.

Apni Sawari: Your one-stop solution.
Ride-hailing, food, grocery, and medicine delivery at your doorstep.
Convenience guaranteed, every time.

Apni Sawari stands out with two key benefits:
Affordable prices for convenient travel.
User-friendly app for seamless booking.

Apni-Sawari: Your trusted ride-hailing partner.
We offer a range of app-based transportation services, understanding your travel challenges.
Beyond taxi dispatch, we’ve proven success as a full-fledged ride-hailing company.

Travel safely and easily with Apni-Sawari.
Choose from multiple ride options and vehicles.
Our reputable captains ensure a secure journey.
Book your ride with confidence, every time.

Apni Sawari: Ride-hailing platform with a twist.
Empowering startups through our SaaS program, integrating mini-apps for seamless services.
Expanding beyond rides: Convenient grocery and medicine delivery solutions.

Refer Friends, Earn Rs 50 Each!

Condition: New sign-ups must use a device without an existing Apni Sawari account.

Get rewarded for growing the Apni Sawari community!

Apni Sawari operates in Sargodha, offering:

AC Car Booking, Large Car Booking, and Luxury Car Booking. Enjoy exclusive rewards:

Referral Bonus, Sign-up Bonus, and 20% Cashback every Tuesday & Wednesday!

Experience Safe and Easy Travel.

Apni-Sawari: Your Reliable Ride Choice.

Multiple options, protected journeys.

Travel with confidence.

Book Your Ride in 5 Easy Steps:

  1. Install app, tap “Book Ride”.
  2. Confirm pickup location.
  3. Confirm drop-off location.
  4. Select car type, tap “Book Ride”.

Rate Your Ride!

After each ride, don’t forget:

Rate your driver, share your feedback.

Your comments help us improve.

Become a Captain with Apni Sawari!

  1. Install app, sign up.
  2. Tap “Become a Captain”, fill registration form.
  3. Review terms, conditions, submit.

Need help? Call 03111444182.

Facing an Issue? Let Us Know!

  1. Sign up
  2. Tap “Contact Us”
  3. Report a Problem

We’ll help you promptly.

Drive for Apni Sawari!

Vehicle registration requirements:

Photos, documents, license info.

Complete our easy signup form.

Soon u see this option in our app

Multiple Destinations? No Problem!

Apni Sawari supports multi-stop rides.

Fares calculated based on distance traveled.

Safe and convenient travel guaranteed.

Ride tracking on our app ensures accuracy.

However, captain’s busy phone or lost internet may disrupt billing.

Thank you for your understanding.

We strive for seamless service.

Apni Sawari trains its captains through video tutorials.

Detailed instructions cover every aspect of the job.

From safety protocols to navigation, all is explained.

Ensuring captains are well-prepared.

Track your performance:

– Average rating

– Acceptance/Completion rates

– Earnings (PKR): previous week & balance

– Ride earnings & cash collected (time & date)

If you don’t want to travel with the captain again. He won’t assigned to you.

Procedure is: Open App>book ride>menu (3lines at left)

>past rides>select a ride>block.